Neşve, which is located in the rapidly developing food and beverage sector in our country, has grown rapidly with its rich menu of coffee, herbal teas and other hot and cold beverages, original flavors and aromas originating from its own production, and has taken its place among the important brands in the sector in a short time. With the slogan of “Everyone’s Dream Is to Open a Neşve,” it started to meet with its guests in many parts of Turkey and to spread its delicious flavours all over Turkey since 2009.
If you ask what is the most prominent feature of our brand for 12 years, we say, The Trust Our Guests Have in Us.
We will try to be worthy of this trust in the new era after Covid-19. We are sensitively implementing all the necessary measures for ourselves – our employees and you, our esteemed guests!
Measures We Take During This Process
First of all, all our branches were disinfected with UVC Air and Environment Cleaners by professional companies before the opening.
“Hygiene and Sanitation” trainings were given again to all our teammates and necessary documentation was provided.
We frequently check the health status of all our employees. First for our own health, then for your safety!
During this period, special uniforms and masks with a high level of protection were provided to all our employees.
In order to minimize the contact, we prepared all our infrastructure in the digital environment such as Calling the Waiter and Ordering with the QR Menu - Mobile Application.
We increased our hygiene measures in the safe sections.
We prepared the necessary infrastructure for contactless payment.
We rearranged our table ranges according to the "Social Distance" principles.
We offer our service equipment, which you will use in our stores, through the highest level of sterilization processes and individually, as you will open the packages without touching. Our safe packages include cutlery, spoons, napkins and hygienic wipes.
We meticulously audit all "Food Safety" processes in our supply chain and in our kitchens.
We made all information and guidance documents ready by maximizing hygiene in public areas (washbasins, etc.).
Detailed Information About Our Hygiene Practices
We measure the temperature of all our employees when they come to work, and we do not allow those we see suspicious to work in any way.
We ensure that our employees who start their shifts wash or disinfect their hands every half hour.
All of our employees have special masks made of fabric with a high level of protection.
Hygiene and sanitation trainings of all of our teammates were renewed and all necessary documents were provided to them.
The teams working in our kitchens are meticulously followed by our kitchen chefs and they are ensured to comply with extra rules such as using special bonnets for the kitchen and working with gloves.
All presentation and service equipment such as plates and glasses used in our stores are never hand washed. All of the products are washed and dried in special dishwashers that offer high heat and steam cleaning.
Our service equipment is packaged untouched in special cases. Special service packages include cutlery, spoons, paper napkins and hygienic wipes.
All of our stores go through detailed cleaning and disinfection processes at the closing of the evening. In the morning openings, our teammate in charge reviews and records all procedures.
After each change of our guests at our tables, detailed cleaning and disinfection processes are provided. No new customers will be accepted without providing these procedures.
Common areas are checked and disinfected every half hour. All hygiene and safety measures and information to be followed here are located on the walls of the marrow sections.
After Covid-19, close follow-up and inspection of our storeswere increased. Our central field teams closely monitor that all our stores comply with these rules.
Children's playgrounds in all of our stores will be kept closed during this process.
The rules in our supply chain have been determined by reviewing. “Food Safety” is our greatest sensitivity as always.
All checks are routinely provided for the safety of our products, most of which are centrally supplied.